Return & Refund Policy for North Disposable

Effective Date: May 19, 2026
Last Updated: May 19, 2026

Return & Refund Policy

Thank you for shopping with North Disposable (“North Disposable,” “we,” “our,” or “us”).

Due to the nature of our products, all sales are generally considered final. This Return & Refund Policy explains the limited circumstances under which a refund, replacement, store credit, or claim review may be considered.

By placing an order through this website, you acknowledge and agree to this policy in full.

ALL SALES ARE FINAL

ALL PRODUCTS SOLD BY NORTH DISPOSABLE ARE SOLD ON A FINAL SALE BASIS.

We do not guarantee refunds, exchanges, replacements, or credits unless a customer qualifies under the limited conditions outlined in this policy.

Refund eligibility is determined solely at the discretion of North Disposable.

NO GUARANTEED REFUNDS

Submitting a refund request does not guarantee:

Approval;
Replacement;
Exchange;
Credit;
Compensation.

North Disposable reserves the exclusive right to:

Approve or deny any claim;
Request additional documentation;
Require evidence before review;
Limit refund eligibility;
Permanently refuse service.

REFUND ELIGIBILITY REQUIREMENTS

Customers may only qualify for review if one of the following conditions applies:

1. Incorrect Item Received

You received a product materially different from what was ordered.

Examples may include:

Wrong flavor;
Wrong product;
Wrong quantity;
Incorrect device type.

2. Damaged Upon Arrival (DOA)

The product arrived physically damaged before use due to shipping-related issues.

Customers may be required to provide:

Clear photographs;
Packaging images;
Shipping label images;
Video evidence;
Order number verification.

3. Defective Product Upon Initial Use

A product may qualify for review if it is non-functional immediately upon first use.

Examples may include:

Device does not power on;
Severe manufacturing defect;
Charging failure immediately out of box.

Normal product depletion, taste preference, user misuse, or dissatisfaction do not qualify as defects.

4. Missing Items

An item was missing from the shipment and can be verified through fulfillment review.

NON-REFUNDABLE SITUATIONS

Refunds, returns, exchanges, replacements, and credits will generally NOT be provided for:

Buyer’s remorse;
Flavor dissatisfaction;
Personal preference;
Opened or used products;
Normal product wear;
User misuse;
Improper charging;
Incorrect handling;
Burnt coils due to misuse;
Failure to read instructions;
Orders shipped to incorrect addresses provided by customer;
Delayed shipping caused by carriers;
Refused packages;
Packages marked delivered by carrier;
Unauthorized chargebacks;
Minor cosmetic imperfections;
Product performance expectations;
Variations in flavor, color, or packaging;
Failure to comply with local laws.

Products showing signs of extensive use may automatically be denied.

CLAIM SUBMISSION REQUIREMENTS

To request review of an issue, customers must contact:

Email: cs@northdisposable.com

Claims must include:

Full name;
Order number;
Detailed explanation of issue;
Supporting photographs/videos where requested.

Failure to provide requested evidence may result in automatic denial.

CLAIM REVIEW PERIOD

Claims should generally be submitted within:

48 hours of delivery for damaged or missing items;
7 calendar days for defective product claims.

Claims submitted outside these timeframes may be denied.

PHOTO AND VIDEO EVIDENCE

North Disposable may require:

Photos of the product;
Photos of packaging;
Photos of shipping labels;
Video proof of malfunction;
Batch numbers or serial numbers.

We reserve the right to reject unclear, altered, incomplete, or insufficient evidence.

RETURN AUTHORIZATION REQUIREMENT

Customers must NOT send products back without written authorization from North Disposable.

Unauthorized returns may:

Be refused;
Be discarded;
Become ineligible for review;
Receive no refund or credit.

RETURN SHIPPING RESPONSIBILITY

If a return is approved, the customer may be responsible for:

Return shipping costs;
Insurance costs;
Signature confirmation fees.

Original shipping charges are non-refundable unless required by law.

REFUND METHODS

If approved, refunds may be issued in one of the following forms at our sole discretion:

Original payment method;
Store credit;
Replacement product;
Partial refund.

North Disposable reserves the right to determine the method and amount of any compensation.

CHARGEBACK ABUSE

Customers initiating fraudulent or abusive chargebacks may:

Be permanently banned;
Have future orders cancelled;
Be reported to fraud prevention services;
Be subject to collection efforts or legal action where permitted.

We reserve the right to dispute all chargebacks with supporting evidence.

SHIPPING ISSUES AND CARRIER LIABILITY

Once an order has been transferred to the shipping carrier, carrier-related issues may fall outside North Disposable’s direct control.

North Disposable is not responsible for:

Carrier delays;
Lost packages;
Stolen packages;
Weather disruptions;
Delivery failures caused by recipient unavailability.

Customers may be directed to cooperate with carrier investigations where necessary.

REFUSED OR RETURNED PACKAGES

Packages refused by the customer or returned due to:

Failed age verification;
Incorrect address;
Delivery refusal;
Recipient unavailable;

may be subject to:

Restocking fees;
Shipping deductions;
Partial refunds only;
Return processing fees.

PRODUCT DISCLAIMER

Vape and nicotine products are consumable products and may naturally vary in:

Flavor experience;
Lifespan;
Vapor production;
Battery performance.

North Disposable does not guarantee:

Exact product lifespan;
Puff count accuracy;
Flavor consistency;
User satisfaction.

Individual experiences may vary.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

NORTH DISPOSABLE SHALL NOT BE LIABLE FOR:

INCIDENTAL DAMAGES;
CONSEQUENTIAL DAMAGES;
INDIRECT DAMAGES;
HEALTH-RELATED CLAIMS;
USER MISUSE;
SHIPPING DELAYS;
LOST PROFITS;
PRODUCT DISSATISFACTION;
THIRD-PARTY CARRIER ACTIONS.

ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” UNLESS OTHERWISE REQUIRED BY LAW.

IN NO EVENT SHALL NORTH DISPOSABLE’S LIABILITY EXCEED THE AMOUNT PAID FOR THE APPLICABLE PRODUCT.

RIGHT TO REFUSE SERVICE

North Disposable reserves the right to:

Refuse refunds;
Refuse returns;
Refuse future orders;
Cancel accounts;
Restrict access to the website;
Deny claims for suspected abuse or fraud.

POLICY CHANGES

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of updated policies.

CONTACT INFORMATION

For all refund or claim inquiries, contact:

North Disposable
Email: cs@northdisposable.com
Website: North Disposable
Country: United States

ENTIRE AGREEMENT

This Return & Refund Policy, together with our Terms of Service, Privacy Policy, Shipping Policy, and all other posted policies, constitutes the full agreement between the customer and North Disposable regarding returns, refunds, claims, and order disputes.

Retun Policy